cricbet 10 Privacy Policy

1. Introduction and Scope

cricbet 10 makes user privacy a top priority. This Privacy Policy ("Policy") applies to all services on the cricbet 10 platform — including the website, mobile applications, and other digital channels.

This policy clearly sets out how we collect, use, store, and protect the personal information you provide in order to use our services. By reading this policy, you will understand what rights you have over your information and how cricbet 10 upholds those rights.

This policy applies only to users aged 21 or older. Anyone under 21 is not permitted to open an account or use our platform.

2. Information We Collect

cricbet 10 collects information from you in various situations. This information is used to improve our services and to keep your account secure.

2.1 Information Collected at Account Registration

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Username chosen by the user

2.2 Information Collected for Identity Verification (KYC)

• Copy of National ID card or passport
• Proof of address
• Mobile banking account details (bKash, Nagad, Rocket, Upay)

2.3 Automatically Collected Information

• IP address and device identifier
• Browser type and operating system
• Activity logs on the platform
• Cookie and session data
• Transaction history and betting records

3. Purpose of Using Information

The information we collect is used only for specific, lawful purposes. cricbet 10 never uses your information arbitrarily or beyond the limits described in this policy.

Type of Information	Purpose of Use
Name, date of birth, mobile number	Account creation and age verification, providing customer support
Email address	Account confirmation, sending important notices
Identity document and proof of address	Identity verification (KYC) and fraud prevention
Payment information	Processing deposits and withdrawals, transaction security
IP address and device information	Security monitoring, fraud detection
Betting and gaming history	Responsible gaming monitoring, service improvement
Cookie and session data	Improving user experience, analysing site performance

4. Data Storage and Security

cricbet 10 applies industry-standard technical measures to protect your personal information. All data stored on our servers is secured using SSL (Secure Socket Layer) encryption technology.

4.1 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. Transaction records and financial data may require long-term retention.

4.2 Technical Security Measures

• Data encryption at the server level
• Two-Factor Authentication
• Regular security audits and monitoring
• Unauthorised access detection system
• Restricted staff data access policy

5. Data Disclosure and Third Parties

cricbet 10 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following specific situations:

5.1 Service Providers

Our payment processing, gaming software, and technical service providers may access your information to a limited extent. They operate under strict confidentiality agreements and may use the information only for specified purposes.

5.2 Legal Obligations

If information must be disclosed due to a court order, government directive, or legal investigation, it will be done within the legal framework and only to the extent necessary.

5.3 Financial Transaction Processors

To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, the necessary transaction information is shared with the relevant mobile banking services. This sharing is limited solely to completing the transaction.

6. Cookie Policy

Cookies are used on the cricbet 10 website. Cookies are small data files stored in your browser that help improve the performance of the website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary to maintain login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your preferred language, theme, or other settings.
• Analytics Cookies: Used to understand which pages on the site are visited most.

Most browsers provide options to control cookies. However, disabling essential cookies may disrupt some important functions of the website.

7. Your Rights

You have certain basic rights over your personal information. cricbet 10 respects these rights and is committed to responding to your requests within a reasonable time.

7.1 Right to Access Information

You have the right to know what information we hold about you. Contact our customer support via live chat or email and we will provide you with a copy of your information.

7.2 Right to Correct Information

If any information you have provided is incorrect or out of date, you may request a correction. Some information can be updated directly in account settings; otherwise, contact our support team.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a defined period due to legal or regulatory requirements. If a user's account is under self-exclusion under our Responsible Gaming policy, their information is not actively deleted but is kept on a protective basis.

7.4 Right to Object to Processing

If your information is used for marketing communications, you may object at any time and request that marketing messages be stopped.

8. Protection of Minors

cricbet 10 services are for persons aged 21 or older only. We do not knowingly collect personal information from any minor. Age is verified at the time of account registration. If we are informed of an account belonging to a minor, we will immediately close that account and delete the associated information.

9. International Data Transfers

To operate our services, your information may in some cases be processed on servers located in other countries. In such cases we ensure that the standard of data protection is equivalent to that described in this policy. We comply with applicable legal protection frameworks for international data transfers.

10. Policy Changes

This Privacy Policy may be updated from time to time. If any significant changes are made, a notice will be sent to your registered email address or an announcement will be posted on the website. Continued use of our services after any changes will be considered acceptance of the updated policy.

The "Last Updated" date shown at the top of this policy always reflects the date of the most recent change. If you request a copy of a previous version, our support team can provide it.

11. Contact and Complaints

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights over your information, please contact us through the following:

We take all privacy-related complaints seriously and endeavour to respond as promptly as possible. If you are not satisfied with the resolution of a complaint, you retain the right to appeal to the relevant legal authority.